教學大綱 Syllabus

1

Introduction and course overview

2

What is Human-Robot Interaction and Human-AI Interaction?

Nass, C., & Moon, Y. (2000). Machines and mindlessness: Social responses to computers. Journal of social issues, 56(1), 81-103.

Amershi, S., Weld, D., Vorvoreanu, M., Fourney, A., Nushi, B., Collisson, P., ... & Horvitz, E. (2019, May). Guidelines for human-AI interaction. In Proceedings of the 2019 chi conference on human factors in computing systems (pp. 1-13).

Team Formation

3

Social Robots

Forlizzi, J., & DiSalvo, C. (2006, March). Service robots in the domestic environment: a study of the roomba vacuum in the home. In Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction (pp. 258-265).

Breazeal, C., Dautenhahn, K., & Kanda, T. (2016). Social robotics. Springer handbook of robotics, 1935-1972.

4

Anthropomorphism

Epley, N., Waytz, A., & Cacioppo, J. T. (2007). On seeing human: a three-factor theory of anthropomorphism. Psychological review, 114(4), 864.

Fink, J. (2012). Anthropomorphism and human likeness in the design of robots and human-robot interaction. In Social Robotics: 4th International Conference, ICSR 2012, Chengdu, China, October 29-31, 2012. Proceedings 4 (pp. 199-208). Springer Berlin Heidelberg.

5

Embodiment and Nonverbal Communication

Mutlu, B., Shiwa, T., Kanda, T., Ishiguro, H., & Hagita, N. (2009, March). Footing in human-robot conversations: how robots might shape participant roles using gaze cues. In Proceedings of the 4th ACM/IEEE international conference on Human robot interaction (pp. 61-68).

Jung, M. F., Lee, J. J., DePalma, N., Adalgeirsson, S. O., Hinds, P. J., & Breazeal, C. (2013, February). Engaging robots: easing complex human-robot teamwork using backchanneling. In Proceedings of the 2013 conference on Computer supported cooperative work (pp. 1555-1566).
Mok, B. K. J., Yang, S., Sirkin, D., & Ju, W. (2015, August). A place for every tool and every tool in its place: Performing collaborative tasks with interactive robotic drawers. In 2015 24th IEEE international symposium on robot and human interactive communication (RO-MAN) (pp. 700-706). IEEE.

6

Chatbot and Verbal Communication

Luger, E., & Sellen, A. (2016, May). " Like Having a Really Bad PA" The Gulf between User Expectation and Experience of Conversational Agents. In Proceedings of the 2016 CHI conference on human factors in computing systems (pp. 5286-5297).

Liao, Q. V., Mas-ud Hussain, M., Chandar, P., Davis, M., Khazaeni, Y., Crasso, M. P., ... & Geyer, W. (2018, April). All work and no play?. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (pp. 1-13).

Torrey, C., Fussell, S. R., & Kiesler, S. (2013, March). How a robot should give advice. In 2013 8th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 275-282). IEEE.

Team Projects:

Idea Pitch

7

Spring Break

8

Designing AI user experiences

Yang, Q., Steinfeld, A., Rosé, C., & Zimmerman, J. (2020, April). Re-examining whether, why, and how human-AI interaction is uniquely difficult to design. In Proceedings of the 2020 chi conference on human factors in computing systems (pp. 1-13).

Yang, Q., Steinfeld, A., & Zimmerman, J. (2019, May). Unremarkable AI: Fitting intelligent decision support into critical, clinical decision-making processes. In Proceedings of the 2019 CHI conference on human factors in computing systems (pp. 1-11).

Kay, M., Kola, T., Hullman, J. R., & Munson, S. A. (2016, May). When (ish) is my bus? user-centered visualizations of uncertainty in everyday, mobile predictive systems. In Proceedings of the 2016 chi conference on human factors in computing systems (pp. 5092-5103).

9

Transparent and explainable AI

Wang, D., Yang, Q., Abdul, A., & Lim, B. Y. (2019, May). Designing theory-driven user-centric explainable AI. In Proceedings of the 2019 CHI conference on human factors in computing systems (pp. 1-15).

Shneiderman, B. (2020). Human-centered artificial intelligence: Reliable, safe & trustworthy. International Journal of Human–Computer Interaction, 36(6), 495-504.

(Optional) Ehsan, U., Passi, S., Liao, Q. V., Chan, L., Lee, I. H., Muller, M., & Riedl, M. O. (2024, May). The Who in XAI: How AI Background Shapes Perceptions of AI Explanations. In Proceedings of the CHI Conference on Human Factors in Computing Systems (pp. 1-32).

10

Team Projects:

Midterm Research Proposal Presentation

Presentation

11

Team Projects:

In-Class

Discussion

12

Collaboration, Teamwork, and Work settings

Hinds, P. J., Roberts, T. L., & Jones, H. (2004). Whose job is it anyway? A study of human-robot interaction in a collaborative task. Human–Computer Interaction, 19(1-2), 151-181.

Jung, M. F., Martelaro, N., & Hinds, P. J. (2015, March). Using robots to moderate team conflict: the case of repairing violations. In Proceedings of the tenth annual ACM/IEEE international conference on human-robot interaction (pp. 229-236).

Fraune, M. R., Šabanović, S., & Smith, E. R. (2017, August). Teammates first: Favoring ingroup robots over outgroup humans. In 2017 26th IEEE international symposium on robot and human interactive communication (RO-MAN) (pp. 1432-1437). IEEE.

13

Team Projects:

In-Class

Data Collection

14

Emotion

Boehner, K., DePaula, R., Dourish, P., & Sengers, P. (2007). How emotion is made and measured. International Journal of Human-Computer Studies, 65(4), 275-291.

Breazeal, C., & Brooks, R. (2005). Robot emotion: A functional perspective. Who needs emotions, 271-310.

Lee, M. K., Kiesler, S., Forlizzi, J., & Rybski, P. (2012, May). Ripple effects of an embedded social agent: a field study of a social robot in the workplace. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 695-704).

15

Fairness, Trust, and Ethics

Malle, B. F., Scheutz, M., Arnold, T., Voiklis, J., & Cusimano, C. (2015, March). Sacrifice one for the good of many? People apply different moral norms to human and robot agents. In Proceedings of the tenth annual ACM/IEEE international conference on human-robot interaction (pp. 117-124).

Claure, H., Kim, S., Kizilcec, R. F., & Jung, M. (2023). The social consequences of machine allocation behavior: Fairness, interpersonal perceptions and performance. Computers in human behavior, 146, 107628.

Hou, Y. T. Y., & Jung, M. F. (2021). Who is the expert? Reconciling algorithm aversion and algorithm appreciation in AI-supported decision making. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW2), 1-25.

Hou, Y. T. Y., Lee, W. Y., & Jung, M. (2023, April). “Should I Follow the Human, or Follow the Robot?”—Robots in Power Can Have More Influence Than Humans on Decision-Making. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (pp. 1-13).

16

Team Projects: Final Poster Session

Poster Session

17

Flexible week

18

Flexible week

Team Projects:

Final Report