教學大綱 Syllabus

科目名稱：資訊行為與使用研究

Course Name: Information Behavior and User Studies
  • 學年學期：113-1 Fall Semester, 2024
  • 科目代碼：155818001 Course No.155818001

修別：選

Type of Credit: Elective

3.0

學分數

Credit(s)

30

預收人數

Number of Students

課程資料Course Details
  • 開課單位：圖檔碩一、圖檔碩二 Course Department:Graduate Institute of Library, Information and Archival Studies/M/1&2
  • 授課老師：李沛錞 Instructor: LEE PEI CHUN
  • 先修科目：無Prerequisite(N/A)
  • 上課時間：三234 Session: wed09-12

課程簡介Course Description

This course examines the theory and models associated with information-seeking behavior and further demonstrates how information delivery systems can be designed to meet the needs of users in a variety of information agencies and settings. The information seeking process is analyzed and models are applied to explain information behavior.

核心能力分析圖 Core Competence Analysis Chart

能力項目說明

    課程目標與學習成效Course Objectives & Learning Outcomes

    1. Demonstrate familiarity with information seeking, theories underlying it and the research related to it.

    2. Identify and examine current trends and issues in the information cycle using professional and research literature.

    3. Understand the characteristics of information seekers in the context of information agencies and systems that are user-centered.

    4. Be able to identify the main concepts related to information needs, uses, and seeking.

    5. Discuss information seeking and learning theories, including cognitive and affective issues.

    每周課程進度與作業要求 Course Schedule & Requirements

    教學週次Course Week 彈性補充教學週次Flexible Supplemental Instruction Week 彈性補充教學類別Flexible Supplemental Instruction Type

    週次

    Week

    課程主題

    Topic

    課程內容與指定閱讀

    Content and Reading Assignment

    教學活動與作業

    Teaching Activities and Homework

    學習投入時間

    Student workload expectation

    課堂

    講授

    In-class Hours

    課程

    前後

    Outside-of-class Hours

    1

    Introduction to the Course

    Introduction

    3

    2

    2

    		 Human Information Behavior

    Lecture and Discussion

    3

    2

    3
    1. The Motivational Puzzle 
    2. Four Scholars Ponder Information Needs
    3. The Trouble with Information Needs 
    4. Information Seeking and Information Behavior

    Lecture and Discussion

    3

    2

    4
    1. Decision Making 
    2. Browsing, Etc. 
    3. Relevance, Pertinence, and Salience 
    4. Information versus Entertainment 

    Lecture and Discussion

    3

    2

    5
    1. What Is a Model? 
    2. Models of Information Seeking
    3. Examples of Information Seeking Models
    4. Wilson First Model 
    5. Krikelas Model 
    6. Leckie Model 

    Lecture and Discussion

    3

    3

    6
    1. The Byström and Järvelin Model 
    2. The Savolainen Model 
    3. Johnson Model
    4. Wilson Second Model 
    5. Comparing the Models 

    Lecture and Discussion

    3

    2

    7
    1. Perspectives and Paradigms
    2. Perspectives
    3. Paradigms
    4. Theories
    5. What Is a Theory? 
    6. Levels of Theory: Grand to Grounded 
    7. Sources of Theory in Information Seeking 

    Lecture and Discussion

    3

    2

    8
    1. Some Relevant Paradigms
    2. Zipf ’s Principle of Least Effort
    3. Uses and Gratifications 
    4. Sense-Making
    5. Play Theory and Entertainment Theory 
    6. Other Theories

    Lecture and Discussion

    3

    2

    9
    1. By Occupational Category
    2. Scientists and Engineers 
    3. Social Scientists 
    4. Humanities Scholars 
    5. Health Care Providers
    6. Managers 
    7. Journalists 
    8. Lawyers 
    9. Other Occupations

    Lecture and Discussion

    3

    3

    10
    1. Two Other Ways of Studying People 
    2. By Role
    3. Citizen or Voter 
    4. Consumer 
    5. Patient 
    6. Gatekeeper 
    7. Students 
    8. Other Roles 

    Lecture and Discussion

    3

    2

    11
    1. By Demographic Group
    2. Age 
    3. Racial and Ethnolinguistic Minorities 
    4. Socioeconomic Status 
    5. Gender
    6. Other Demographic Groups 

    Lecture and Discussion

    3

    2

    12

    Factors Influencing Information Needs and Behavior.

    Lecture and Discussion

    3

    2

    13
    1. Types and Examples of Methods 
    2. The Case Study: Analyzing an Analyst 
    3. Laboratory Experiments: Shopping for Cars 
    4. Field Experiments: Reading the Label
    5. Postal Surveys: Information Needs and Issue Relevance 
    6. E-mail and Web Surveys: Studying Scholars
    7. Brief Interviews: Studies of Everyday Folks 
    8. Intensive Interviews: The Lives of Janitors and Brothers
    9. Focus Group Interviews: Doctors and Nurses Search for Information 

    Lecture and Discussion

    3

    2

    14

    Information Behavior Research in different Contexts: By Demographic Category.

    Lecture and Discussion

    3

    3

    15

    Application of Information Behavior Research to Information Systems Design.

    Lecture and Discussion

    3

    3

    16

    		 Final Presentation 

    Lecture and Discussion

    3

    2

    17

    Independent Study

    Independent Study: Understanding Theories and Models of Information-Seeking Behavior

    Objective: Develop a foundational understanding of the theories and models related to information-seeking behavior.

    Activities:

    1. Review core readings on key theories such as Wilson’s Information Behavior Model, Kuhlthau’s Information Search Process, and Dervin’s Sense-Making Theory.
    2. Analyze case studies that apply these models in different information environments.
    3. Reflect on how these theories can be used to predict and understand user behavior in various settings.

     

    3

    3

    18

    Independent Study

    Independent Study: Application of Information-Seeking Models in User-Centered System Design

    Objective: Apply information-seeking models to the design and evaluation of user-centered information systems.

    Activities:

    1. Examine the characteristics of information seekers and how these influence system design.
    2. Study examples of user-centered information systems, analyzing how they incorporate theories of information-seeking behavior.
    3. Develop a conceptual design for an information delivery system tailored to a specific user group, applying relevant models from the previous week’s study.

     

    3

    3

    授課方式Teaching Approach

    80%

    講述 Lecture

    20%

    討論 Discussion

    0%

    小組活動 Group activity

    0%

    數位學習 E-learning

    0%

    其他： Others:

    評量工具與策略、評分標準成效Evaluation Criteria

    • 課堂出席及參與: 70%
    • 文獻評析簡報: 30%

    指定/參考書目Textbook & References

    References

    1. Case, D. O. (2002). Looking for information: a survey of research on information seeking, needs, and behavior. Amsterdam: Academic Press.

    2. Dervin, B., & Nilan, M. (1986). Information needs and uses. Annual Review of Information Science and Technology, 21, 3-33.

    3. Heinström, J. (2005). Fast surfing, broad scanning and deep diving: The influence of personality and study approach on students' information-seeking behavior. Journal of documentation, 61(2), 228-247.

    4. Kuhlthau, C. C. (1997). Learning in Digital Libraries: An Information Search Process Approach, Library Trends, 45(4): 708-724.

    5. Kuhlthau, C. C. (2004). Seeking meaning: A process approach to Library and information services. 2nd ed. Westport, CT: Libraries Unlimited. Chapter 3, 8, & 9

    6. Kim, H. W., & Kankanhalli, A. (2009). Investigating user resistance to information systems implementation: A status quo bias perspective. MIS quarterly, 567-582.

    7. Pettigrew, K. E., Fidel, R., & Bruce, H. (2001). Conceptual frameworks in information behavior. Annual review of information science and technology (ARIST), 35(43-78).

    8. Rieh, S.Y. (2004). On the Web at Home: Information Seeking and Web Searching in the Home Environment. Journal of the American Society for Information Science and Technology, 55, 743-753.

    9. Savolainen, R. (2007). Information behavior and information practice: Reviewing the “umbrella concepts” of information-seeking studies. The Library Quarterly, 77(2), 109-132.

    10. Wilson, T. D. (2000). Human Information behavior. Informing Science, 3(2), 49-56.

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